1. Introduction
These Terms and Conditions ("Terms") govern your use of the website www.solarenanewport.com ("Website") and all services provided by Hotel Solarena. By accessing our Website or making a reservation, you agree to these Terms. If you do not agree, please refrain from using the Website.
2. Booking and Reservation
All reservations are subject to availability and final confirmation from Hotel Solarena.You must provide accurate, complete, and up-to-date personal and payment information.A valid credit or debit card is required to secure the reservation.Booking is only confirmed upon receiving an official email confirmation from us.Prices and availability are subject to change until the reservation is finalized.
3. Payment Policy
We accept major credit and debit cards.A deposit or full payment may be required at the time of booking, depending on the rate plan.We store your payment data temporarily on secured infrastructure and permanently delete it after check-out.You acknowledge and accept this risk when submitting payment.Transaction or currency conversion fees charged by your card provider are your responsibility.
4. Cancellation and Refunds
The cancellation policy depends on the rate or offer selected at the time of booking.Refunds (if applicable) will be issued to the original payment method.Non-refundable rates cannot be refunded under any condition.No-shows or late cancellations may incur full charges as per the booking policy.
5. Guest Responsibilities
Guests must comply with hotel rules, regulations, and staff instructions.All guests must present valid government-issued identification documents (e.g., passport, driver’s license, national ID) at the time of check-in. Foreign guests may be required to provide passport and visa documentation as per local regulations. Any damage to hotel property will be charged to the credit card on file.Illegal activities, disruptive behavior, or violation of hotel policies may lead to removal from the premises without refund.
6. Liability Disclaimer
We are not liable for personal belongings lost, stolen, or damaged on the premises.The use of hotel facilities (e.g., pool, gym, parking) is at your own risk.We are not responsible for service interruptions beyond our control (e.g., power outages, weather conditions, etc.).
7. Use of the Website
You agree not to misuse or disrupt the Website, upload harmful content, or attempt unauthorized access.All Website content, including images, text, and logos, is protected by intellectual property laws.You may not reproduce, copy, or exploit any part of the Website without written permission.
8. Accessibility Commitment
We are committed to digital inclusion. Our Website supports accessibility features such as font resizing, contrast adjustments, and screen reader compatibility. If you encounter difficulties accessing any content, please contact us at solarenanewport@gmail.com.
9. Privacy and Data
Our Privacy Policy governs how we collect and use your personal and payment data. By using our Website or making a reservation, you consent to our data practices. Please review the Privacy Policy for full details.
10. Governing Law
These Terms shall be governed by and construed in accordance with the applicable laws of the United States of America, without regard to conflict of law principles. By using this Website or making a booking, you consent to the jurisdiction of U.S. courts for any legal matters arising from these Terms.
11. Changes to Terms
We reserve the right to amend these Terms at any time. Updates will be posted on this page with the revised effective date. Continued use of our Website and services constitutes acceptance of the new Terms.
12. Contact Us
Hotel Solarena
6208 West Coast Hwy, Newport Beach, CA 92663
📧 Email: solarenanewport@gmail.com
📞 Phone: (657) 366-8745
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